About Barry

Barry Moltz gets business owners unstuck by unlocking their long forgotten potential. With decades of entrepreneurial experience in his own business ventures, he has discovered the formula to get stuck business owners and increasing their sales. Barry has founded and run small businesses with a great deal of success and failure for more than 20 years. After successfully selling his last operating business, Barry founded an angel investor group, an angel fund, and is a former advisory member of the board of the Angel Capital Education Foundation. His first book, “You Need to Be A Little Crazy: The Truth about Starting and Growing Your Business” describes the ups and downs and emotional trials of running a business. His second book, “Bounce! Failure, Resiliency and the Confidence to Achieve Your Next Great Success”, shows what it takes to come back and develop true business confidence. His third book, “BAM! Delivering Customer Service in a Self-Service World” shows how customer service is the new marketing. His fourth book, “Small Town Rules: How Small Business and Big Brands can Profit in a Connected Economy” shows how when every customer can talk to every other customer, it’s like living in a small town: Your reputation is everything! His fifth book, “How to Get Unstuck: 25 Ways to Get Your Business Growing Again” helps every small business owners move their company to the next level. Barry is a nationally recognized speaker on small business who has given hundreds of presentations to audiences ranging in size from 20 to 20,000. As a member of the Entrepreneurship Hall of Fame, he has appeared on many TV and radio programs such as CNBC’s The Big Idea, and MSNBC’s Your Business. He hosts his own radio show on AM560, and writes for American Express and Forbes.

United, Why You Shouldn’t Drag Me Off Your Plane


The video of a passenger with blood on his face being dragged off an airline seems like something out of a apocalyptic Zombie movie. Unfortunately, it was just another day on United Airlines at O’Hare.

Airlines traditionally overbook passengers on flights since there are typically so many no […]

By | 2017-05-22T06:15:31+00:00 April 11th, 2017|Customer Service|Comments Off on United, Why You Shouldn’t Drag Me Off Your Plane

Guest Post: Why You Need to Bring Chatbots into Your Marketing Strategy

HEAD-ChatBots-Domo-arigato-Mr.-RobotoArtificial Intelligence is more than just a sci-fi concept these days. It’s also an important tool used by many businesses for online marketing purposes. For this reason, it’s crucial that you incorporate AI and chatbots into your digital marketing strategy if you’re hoping to reach customers across […]

By | 2017-05-22T06:15:43+00:00 April 4th, 2017|Customer Service|Comments Off on Guest Post: Why You Need to Bring Chatbots into Your Marketing Strategy