Why Your Business Blog is Boring

You put  a lot of effort into content for your company web site and now one comes. No one ever comments. Why? Because it’s boring.

1. You write like a robot. Find your voice and make it fun whatever that is. Take a risk and point […]

By |April 16th, 2013|Sales and Marketing|Comments Off on Why Your Business Blog is Boring

How to Use Video to Say Thank You!

 

A small business may have the good fortunate to have a customer post glowing praise on their website or Facebook page. This is an opportunity that can’t be missed. What can they do besides “Like” or retweet the comment? Can they respond in an equally special […]

By |April 11th, 2013|Customer Experience, Customer Service|Comments Off on How to Use Video to Say Thank You!

Are Your Customers Showrooming?

Showrooming has become an increasingly troubling trend. Customers come to your brick and mortar retail store to see a product, but then buy it online.

Retail Information Systems (RIS) just published some very troubling trends. 

  • Showrooming drives 50% of online sales.
  • 20% of consumers who see a product […]
By |April 7th, 2013|Business|1 Comment