United, Why You Shouldn’t Drag Me Off Your Plane

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The video of a passenger with blood on his face being dragged off an airline seems like something out of a apocalyptic Zombie movie. Unfortunately, it was just another day on United Airlines at O’Hare.

Airlines traditionally overbook passengers on flights since there are typically so many no […]

By | 2017-05-22T06:15:31+00:00 April 11th, 2017|Customer Service|Comments Off on United, Why You Shouldn’t Drag Me Off Your Plane

Guest Post: Why You Need to Bring Chatbots into Your Marketing Strategy

HEAD-ChatBots-Domo-arigato-Mr.-RobotoArtificial Intelligence is more than just a sci-fi concept these days. It’s also an important tool used by many businesses for online marketing purposes. For this reason, it’s crucial that you incorporate AI and chatbots into your digital marketing strategy if you’re hoping to reach customers across […]

By | 2017-05-22T06:15:43+00:00 April 4th, 2017|Customer Service|Comments Off on Guest Post: Why You Need to Bring Chatbots into Your Marketing Strategy

The Future of Work Has Arrived and It’s Workfast

on-demand-2-2The nature of work has profoundly changed over the last five years. With the availability of a virtual workforce that can collaborate over the internet with a small business anywhere, owners now have the team they need only when they want it. Gone […]

By | 2017-06-12T10:19:45+00:00 November 12th, 2016|Customer Service|Comments Off on The Future of Work Has Arrived and It’s Workfast