Let Customers Complain

Businesses dread dealing with dissatisfied customers, but it’s important to let them complain. Great customer service has become part of a company’s marketing plan because when customers are happy, they’ll let their friends and family know. And when they’re not and a company doesn’t have a plan in place to deal with feedback, they’ll run […]

By |February 2nd, 2014|Customer Experience, Customer Service|Comments Off on Let Customers Complain