Comments on: What I Bought from Quickbooks in 2005, They Take Away in 2008 http://barrymoltz.com/customer-service/what-i-bought-from-quickbooks-in-2005-they-take-away-in-2008 Talking Crazy Wed, 03 Mar 2010 23:11:07 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Kelly http://barrymoltz.com/customer-service/what-i-bought-from-quickbooks-in-2005-they-take-away-in-2008/comment-page-1#comment-15053 Kelly Fri, 05 Dec 2008 21:48:36 +0000 http://barrymoltz.com/customer-service/what-i-bought-from-quickbooks-in-2005-they-take-away-in-2008#comment-15053 I am having the same issue, only I am running Quick Books Pro 2007 and it only affects 1/2 of my companies. I run approx 8 different companies off of my license (I am a bookeeper by trade) and those companies that were created in 2007 have the email feature, but those created in 2008 dont. I have researched why this is, sent numerouse email quiries to intuit and have received a big fat zero on how to correct this problem. Most every software company out there (at least accounting wise) discontinues features when the product reaches 2.5 to 3.5 years old. But mine is not even 2 years old yet. I have spent hours researching this on my own trying to find the solution. Anyone else having issues with 2007 / 2008? I am having the same issue, only I am running Quick Books Pro 2007 and it only affects 1/2 of my companies. I run approx 8 different companies off of my license (I am a bookeeper by trade) and those companies that were created in 2007 have the email feature, but those created in 2008 dont. I have researched why this is, sent numerouse email quiries to intuit and have received a big fat zero on how to correct this problem. Most every software company out there (at least accounting wise) discontinues features when the product reaches 2.5 to 3.5 years old. But mine is not even 2 years old yet. I have spent hours researching this on my own trying to find the solution. Anyone else having issues with 2007 / 2008?

]]> By: Stu http://barrymoltz.com/customer-service/what-i-bought-from-quickbooks-in-2005-they-take-away-in-2008/comment-page-1#comment-15030 Stu Thu, 25 Sep 2008 18:10:51 +0000 http://barrymoltz.com/customer-service/what-i-bought-from-quickbooks-in-2005-they-take-away-in-2008#comment-15030 Yes - we are having MANY problems w/2008 - we were very happy with 2005. These are what I consider major bugs. Call their tech support 'spin team' to find out why it's your fault their program has bugs.... Yes – we are having MANY problems w/2008 – we were very happy with 2005.

These are what I consider major bugs.

Call their tech support ’spin team’ to find out why it’s your fault their program has bugs….

]]> By: Debra Evans http://barrymoltz.com/customer-service/what-i-bought-from-quickbooks-in-2005-they-take-away-in-2008/comment-page-1#comment-5073 Debra Evans Fri, 06 Jun 2008 22:37:15 +0000 http://barrymoltz.com/customer-service/what-i-bought-from-quickbooks-in-2005-they-take-away-in-2008#comment-5073 Glad to find someone else angry about this! And earlier research I did while contemplating a new laptop revealed QB 2005 wouldn't work with Vista (seems they chose not to pay to have it supported). Not only are they taking away features we own, but doing it to force folks to upgrade. I hope it backfires on them. Oh, BTW - I'm pretty sure the new version only supports free emailing for one year. Have used Quickbooks for years, but this company stinks and I'm going to find something else that will work for me. Glad to find someone else angry about this! And earlier research I did while contemplating a new laptop revealed QB 2005 wouldn’t work with Vista (seems they chose not to pay to have it supported). Not only are they taking away features we own, but doing it to force folks to upgrade. I hope it backfires on them. Oh, BTW – I’m pretty sure the new version only supports free emailing for one year.
Have used Quickbooks for years, but this company stinks and I’m going to find something else that will work for me.

]]> By: Sherman Minter http://barrymoltz.com/customer-service/what-i-bought-from-quickbooks-in-2005-they-take-away-in-2008/comment-page-1#comment-2432 Sherman Minter Wed, 16 Apr 2008 19:32:47 +0000 http://barrymoltz.com/customer-service/what-i-bought-from-quickbooks-in-2005-they-take-away-in-2008#comment-2432 I have been using Quickbooks for four years and I am now engaged in receiving my second lesson in how little Intuit values its customers. I can't even get a response from them I have been using Quickbooks for four years and I am now engaged in receiving my second lesson in how little Intuit values its customers. I can’t even get a response from them

]]> By: businesslife http://barrymoltz.com/customer-service/what-i-bought-from-quickbooks-in-2005-they-take-away-in-2008/comment-page-1#comment-2047 businesslife Mon, 31 Mar 2008 18:53:54 +0000 http://barrymoltz.com/customer-service/what-i-bought-from-quickbooks-in-2005-they-take-away-in-2008#comment-2047 <strong>How to lose 3 years of customer loyalty in one campaign...</strong> Bad profits are like empty calories. They fill a need; they do it quickly. But long term they leave you much worse than before. Barry Moltz profiles Intuit's recent plan to gorge on bad profits at the expense of their... How to lose 3 years of customer loyalty in one campaign…

Bad profits are like empty calories. They fill a need; they do it quickly. But long term they leave you much worse than before. Barry Moltz profiles Intuit’s recent plan to gorge on bad profits at the expense of their…

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