Overview
On this episode of Business Insanity Talk Radio, we first talk to travel guru Rick Steve’s son Andy Steves on how he followed in his father’s footsteps and at the same time carved his own path to success to become the new voice of the millennial traveler. Then, in any business your people are the leverage that create a real successful business. But handling people issues is every leader’s major headache. We show you the people skills every leader must develop if they’re going to be effective business leaders. Plus, do you know the biggest weakness of every single business person? It’s self-sabotaging internal dialogue. We’ll show you what to do with that voice inside your head to prevent you from going crazy. Also, understanding why clients buy from you is critical to the success of your company. We show you how to figure this out. Finally, we show small business owners how to find their voice.
Listen
Segment 1: Andy Steves is an entrepreneur, podcaster, and award-winning author. He is passionate about helping travelers bridge cultural gaps. By combining modern technology with the travel philosophies of his father, travel guru Rick Steves, Andy is becoming the new voice of the millennial traveler.
1:30 – How Andy went about following in his father’s footsteps, while at the same time creating his own path to success and carving out his own niche in the same industry.
3:00 – How Andy is both similar and different in his traveling philosophies from his famous travel father Rick Steves.
4:30 – What Andy has learned about the importance of international travel for Americans, especially now.
6:45 – What is the next big shift in the travel industry?
8:45 – What travel experiences does your target market (students) value?
Segment 2: Trevor Throness has coached companies in growth since 1998. He has consulted with hundreds of mid-market business leaders, helping them figure out their people issues. In his new book The Power of People Skills (Career Press NY), Trevor teaches leaders how to solve chronic people problems…permanently.
15:30 – You have to have people to grow a business, but sometimes you wish you could grow a company without them! What is a small business owner to do?!
17:45 – Do most small business owners have more trouble attracting the best people or retaining the best people?
18:30 – How can you tell if you have the right people in your company?
20:30 – The one question you can ask to tell whether you have the right person.
21:15 – What would you say to businesses that are having terrible employee turnover?
23:15 – The most important skill you can attain in business.
Segment 3: Dave Blanchard is the CEO of The Og Mandino Leadership Institute. He’s delivered over 500 speeches everywhere from Boston to Budapest—literally. Dave is the bestselling author of three books, “Today I Begin a New Life—Intentional Creation”, “The Observer’s Chair—The Miracle of Healing Self-Esteem”, and “Equanimity—Conquering Mt. Entrepreneur”.
31:15 – How do we defeat enemy #1: self-sabotaging internal dialogue?
32:30 – How do we manage our high expectations of ourselves?
33:15 – How to change your habits of thinking.
36:15 – How to get involved with the Habit Finder and get a complimentary assessment of your habits of thinking.
Segment 4: Doug Fletcher currently splits his time between speaking/writing/coaching on the topic of business development in consulting and professional services and teaching at the Jake Jabs College of Business & Entrepreneurship at Montana State University. He is the co-author of “How Clients Buy: A Practical Guide to Business Development for Consulting and Professional Services”.
40:30 – Where do you start in figuring out why customers buy from you?
41:45 – Why it’s more difficult to sell services than it is to sell products.
42:45 – The three things you need in order to book more business.
43:45 – The concept called Shrink the Pond has to do with re-defining what you do until you become a big fish in the pond. How do you do this and why?
Segment 5: Terry Beard is the author of the new book “Squelched: Succeeding in Business and Life by Finding Your Voice”. Terry was the founder of Beard Frame Shops and Frame Central Stores, and Beards Online Picture Framing. Terry grew Beard’s Frame Shops from the single store company into a 37-location regional chain with hundreds of employees in the Pacific Northwest competing with national chains.
49:30 – How does a small business owner find their voice?
50:15 – What does it mean to find your voice and why is it important to find your voice in the first place?
51:30 – What’s the first step in finding your voice and getting comfortable with public speaking?
