Listen to “#604 Forget Survival, Make Your Small Business Thrive” on Spreaker.
On this episode of The Small Business Radio Show…
SEGMENT 1 with Jeffrey Hayzlett, starting at 0:00: The world is always changing and you need to be able to adapt. If your small business is solely focused on surviving, it’s not enough. You need to be in the mindset of making your small business thrive. Jeffrey shares the five things you need to focus on to make your small business thrive.
SEGMENT 2 with Chris Brooks, starting at 18:00: During the COVID-19 pandemic, a lot of small businesses are having a hard time finding customers to buy their products. But there is a flip side to this as well. What happens when you sell a product like ventilators and the demand for your product skyrockets? How do you handle those challenges to scale quickly and efficiently?
SEGMENT 3 with Meritxell Garcia Roig, starting at 35:00: The word of the year seems to be empathy. With hundreds of thousands of people dying of COVID-10 and millions losing their jobs and homes, we all need to show more empathy.
Sponsored by HR Direct
More on each segment below.
Segment 1: Jeffrey Hayzlett is a primetime television host of C-Suite with Jeffrey Hayzlett and Executive Perspectives on C-Suite TV, and business podcast host The HERO Factor Podcast on C-Suite Radio. He is a former Fortune 100 CMO, and author of numerous best-selling business books including: “The Hero Factor; How Great Leaders Transform Organizations and Create Winning Cultures”, “Think Big, Act Bigger: The Rewards of Being Relentless, Running the Gauntlet” and “The Mirror Test”.
1:15 – Small businesses should focus on thriving, not surviving.
2:30 – The world is always changing and you need to be able to adapt.
4:00 – What’s the first step to adapt and move forward?
5:00 – The five ‘keeps’ on what makes businesses thrive.
7:30 – Why you shouldn’t take your foot off the gas petal with your marketing.
9:45 – How to keep your employees focused while they’re working from home.
12:45 – How to keep cash flowing.
15:00 – How to become a “business first responder”.
Segment 2: Chris Brooks is Chief Strategy Officer for Ventec Life Systems. Ventec Life Systems is redefining respiratory care to improve patient outcomes and reduce caregiver challenges in the hospital and home.
18:00 – What challenges are you facing with having such an in-demand product? 21:00
21:00 – When did Ventec realize they had to scale up production?
23:00 – How did you ramp up production so quickly?
25:15 – How did you actually make the decision to invest in scaling up production so early on in the pandemic?
29:45 – When you ramp up your production by 80x, you need a lot of capital! How did you manage that?
31:00 – What role did Dell Technologies play in your ability to scale 80x to meet demand?
Segment 3: Meritxell Garcia Roig is an empathy expert. She coaches companies, individuals and groups to envision and reach their full life potential finding their authenticity through empathy for themselves and others.
35:00 – What is Empathy and why is it more critical than ever before?
38:00 – How does empathy help bring people together, even if our opinions and perspectives are different?
39:30 – How are people doing with empathy during COVID-19?
41:30 – What happens when there is no empathy in conversations?
43:00 – How do you have empathy for people who violate your values?
46:00 – Why is empathy important in business?
50:30 – Does empathy vary across cultures?
Sponsored by HR Direct
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