Listen to “#671 How to Survive the Great Refusal to Work” on Spreaker.
On this episode of The Small Business Radio Show…
SEGMENT 1 with Roberta Matuson, starting at 0:00: Some call it the Great Resignation. Some call it the Great Refusal to Work. Whatever we call it the unemployment rate in April 2020 was 20 percent… now it’s 4.6 percent. Small business owners report it is increasingly difficult to find people and the employee turnover rate is at an all-time high. What’s going on here and how can your small business survive it?
SEGMENT 2 with Devora Zack, starting at 20:15: In business and in life there are thinkers and feelers. Can they get along in your office? Can someone be both?
SEGMENT 3 with Jacky Goh, starting at 39:15: We haven’t talked a lot about crypto for small businesses on this show, but it’s time to dive in. What types of retailers are accepting cryptocurrency and how can you use it to shop and actually earn rewards along the way?
Sponsored by NiceJob.
More on each segment below.
Segment 1: Roberta Matuson, president of Boston based Matuson Consulting, is a workplace strategist who helps organizations attract and keep the best people. Her clients include General Motors, Takeda, Microsoft, and small to medium size business. She’s the author of six books, including the bestselling, “Suddenly in Charge” and “Evergreen Talent.” Her new book, “Can We Talk: Seven Principles for Managing Difficult Conversations at Work” (2021).
2:00 – What is really happening in the Great Refusal to Work?
4:15 – How do you explain why some employers are fully staffed and others are struggling to stay open?
6:15 – How do you become a talent magnet?
7:45 – To get jobs filled now, you need to have concierge hiring.
9:30 – How do you retain your best employees?
12:30 – Why you’re viewing your employees the wrong way.
15:15 – Looking into your crystal ball, what will the labor market look like? What advantages do small businesses have?
Segment 2: Devora Zack is a Washington Post bestselling author and global keynote speaker with books in forty-five languages. She is the author of “Networking for People Who Hate Networking”, “Managing for People Who Hate Managing”, and “Singletasking”. Her latest book is, “The Cactus & Snowflake at Work.”
20:15 – Who are the Cactus & Snowflake at Work?
23:30 – Why are people attracted to either being a cactus (thinker) or a snowflake (feeler)?
26:00 – Is it true that more men are thinkers and more women are feelers?
28:00 – How do the cactus and snowflake show themselves in the workplace?
29:45 – 30:15 understanding different people’s temperaments
32:00 – Is there any correlation between thinkers and feelers showing up as either introverts or extroverts?
35:00 – What are the steps thinkers and feelers can take to better communicate with each other in the workplace?
Segment 3: Jacky Goh is a serial entrepreneur and an avid gamer who has spent his entire life immersed in the digital arena. Always poised for a new adventure, Jacky’s interest in developing new experiences for gamers was a key motivating factor to start DinoMao, the first online claw machine gaming app for the Southeast Asian region. Jacky also founded Rewards Bunny, a cash-back platform that rewards users for their online purchases in crypto or USD.
39:15 – Why create an online version of the claw machine?
41:45 – Why did you start Rewards Bunny?
43:00 – How does it work?
44:30 – Where can you use crypto currency to shop?
49:00 – What is the size of Rewards Bunny’s user base?
50:00 – Has the pandemic motivated more people to get into cryptocurrency?
Sponsored by NiceJob.
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