Listen to “#732 How Deep Listening Will Boost Your Small Business” on Spreaker.
On this episode of The Small Business Radio Show…
SEGMENT 1 with Oscar Trimboli, starting at 0:00: While we all know that listening is an important part of building any relationship in business, many of us are lousy at it. Unfortunately, we are either not interested in what they are saying or we are focused on what we will say next. Oscar Trimboli is here to help us master deep listening to boost our small business success.
SEGMENT 2 with Shiloh Johnson, starting at 32:00: Too many small business owners fret over taxes because they haven’t prepared all year and don’t have the right tools to keep track of the taxes they owe. Shiloh Johnson, CPA and founder of ComplYant, is here to help.
Sponsored by Truly Financial.
More on each segment below.
Segment 1: Oscar Trimboli is on a quest to create 100 million Deep Listeners. He is an author and host of the Appl award-winning podcast Deep Listening. He has interviewed over 100 of the most diverse workplace listeners, including Air traffic controllers, deaf and foreign language interpreters, hostage negotiators, and spies as part of researching world-class listeners.
- What’s the cost of not listening in the workplace?
- What have you learned from your research of over 10,000 workplace listeners?
- What do over 100 of the world’s most diverse listeners have in common?
- If we are programmed to be distracted, what does the research say about getting better at listening?
- When it comes to listening, is there a gender difference?
- What are the Four Villains of Listening, and what can I do about them?
- Does listening vary across cultures?
- What are the Five Levels of Listening?
- What’s the difference between active listening and deep listening?
Segment 2: Shiloh Johnson, MST, CPA is the CEO and founder of ComplYant, a technology platform offering small business owners and entrepreneurs a simple way to manage their business taxes. As one of only 10 Black women to ever raise over $10M in VC, Shiloh has recently raised $12.8M in seed funding. Shiloh was featured in 2021’s Forbes Next 1000, and ComplYant was just named one of Built In’s “Best Places to Work in 2023.”
- Shiloh’s journey from CPA to founder
- Fundraising millions as a single mom and Black woman in FinTech—and what worked for her
- Why her unique solution to tax assistance for small businesses has some of the biggest names in the industry knocking on her door
- The connection between authentic inclusion and increased productivity and innovation as founders scale
- How she’s built a highly productive and positive company culture of 20 employees
- Tips on small business tax literacy — what should founders know, and what should they outsource?
