Overview
On this episode of Business Insanity Talk Radio, we first talk about the keys to effective communication and why an interruption is usually the speaker’s fault, not the interrupter’s. Then, it’s inevitable in small business that sometimes things will not go well. We’ll show you why it’s your responsibility to deliver the bad news and how to do so effectively. Plus, one of the problems with online business solutions is that they all come in pieces – one part to do payroll, another to do accounting and to do sales. We’ll show you why this is problematic and introduce you to an exciting new solution that helps. Finally, we’ll show you how to start building recurring revenue in your business.
Listen
Segment 1: Stacey Hanke is the author of Influence Redefined: Be the Leader You Were Meant to Be, Monday to Monday and Yes You Can! Everything You Need From A to Z to Influence Others to Take Action. Stacey and her team have delivered thousands of presentations and workshops for leaders of Fortune 500 companies, including Coca-Cola, Nationwide, FedEx, Kohl’s and AbbVie.
1:30 – The reasons that cause someone to interrupt you.
2:45 – How pausing facilitates effective communication.
4:15 – Why you should consider the interruption a gift.
6:00 – Who interrupts more – men or women and why?
7:30 – How can you break the habit of interrupting?
9:15 – How active listening can help you resist the temptation to interrupt.
Segment 2: Dudley Slater is the author of Fusion Leadership: Unleashing the Movement of Monday Morning. He was the co-founder and CEO of Integra Telecom where he grew the company from nine to over two thousand employees, transitioning it from a start-up to national prominence as one of the ten largest fiber-based telecommunications companies in the United States.
15:15 – As the leader you MUST deliver bad news to the team yourself. Why?
18:45 – How to deliver bad news to your team. Dudley shares a story about his own experience having to deliver bad news.
23:30 – The power of showing emotion.
Segment 3: Nancy Harris is Executive Vice President and Managing Director of Sage North America. She is responsible for driving the strategy and growth ambitions for Sage in the U.S and Canada.
31:15 – Sage’s end-to-end solution for small business owners, “Sage Business Cloud”.
32:30 – What does the core product include?
33:30 – The importance of integrated applications.
35:15 – How integrated Human Capital Management analytics can help you move your business forward.
Segment 4: Barry Moltz shares how to get your business unstuck.
40:30 – Do any of these sound familiar?
41:15 – How to take your business to the next level.
42:45 – What’s in the Unstuck course?
46:00 – Special offer code.
To learn more visit, www.barrymoltz.com/unstuck
Segment 5: Sarah Thompson knows a whole lot about business. She has 22 years of experience focused in Corporate Finance and Operations, with early-stage, turnaround and high growth companies. She put herself through college and earned an MBA, while working full-time, at the age of 26.
49:30 – Where to start to build recurring revenue into your business.
50:30 – The three recurring revenue models that work well.
