Listen to “#537 The Management Philosophy You Need to Know: Radical Candor” on Spreaker.

On this episode of The Small Business Radio Show…

SEGMENT 1, starting at 0:00: In business, candor is in short supply. Leaders and managers refrain from giving candid feedback to avoid hurting feelings, but all this is doing is hurting the business and the very people they’re trying to protect. We show you how to use Radical Candor to improve relationships at work, increase employee retention, and make teams more productive. It’s the management philosophy that is critical to leading your team!

SEGMENT 2, starting at 20:00: What is the magic formula to successfully working with your spouse? Married couple and co-founders of The Couples Institute in Silicon Valley are here to help entrepreneurial couples overcome the unique challenges of managing a business and marriage simultaneously and successfully.

SEGMENT 3, starting at 38:00: What is the state of small business? The UPS Store’s second annual The UPS Store Inside Small Business Survey reflects general attitudes around the state of small business in the United States. The UPS Store President is here to share what the survey shows us this year.

 

Segment 1: Kim Scott is the author of the NYT & WSJ bestseller “Radical Candor: Be a Kickass Boss without Losing your Humanity”. Kim led AdSense, YouTube, and Doubleclick teams at Google and then joined Apple University to develop and teach “Managing at Apple.”

1:00 – What is Radical Candor and why is it important?

3:30 – How do you care personally and also challenge directly?

7:45 – The three things Kim learned from managing Bob.

9:15 – How do you as a business owner or manager muster the courage to practice Radical Candor?

10:15 – What if someone works in a toxic culture and their boss unwilling to practice Radical Candor? Can it still be used? How?

12:15 – Radical Candor isn’t just saying whatever is on your mind! What is the difference?

15:15 – What is the impact of social media on radical candor in the workplace?

Segment 2: Dr. Ellyn Bader and Dr. Peter Pearson have specialized in helping couples transform their relationships for over 30 years. Ellyn and Pete are co-founders of The Couples Institute in Silicon Valley, where they help entrepreneurial couples overcome the unique challenges of managing a business and marriage simultaneously and successfully.

20:00 – What makes working with your spouse so difficult?

21:45 – Businesses and marriages fail for the same 3 reasons. What are they?

24:30 – How do you make sure both spouses have the same level of commitment to the business?

26:30 – How to clarify your roles in both your marriage and your business.

27:30 – How appreciation and acknowledgement help couples succeed in business together.

33:30 – How does intimacy factor into both a personal and professional relationship between spouses?

35:00 – For a blueprint of the 6 skills for couples to succeed in business together, plus how to negotiate as a couple, go to www.couplesinstitute.com/sbr

Segment 3: Tim Davis is the President of The UPS Store, Inc. He joined the company in March 2002 as Vice President of Technology. Tim is a former U.S. Marine Corps captain and a Gulf War Veteran and currently serves on the Board of Directors for the Marine Toys for Tots Foundation.

38:00 – The UPS Store’s survey shows that the entrepreneurial spirit in America remains strong. Why do you think that is?

42:00 – According to The UPS Store survey, how do small business owners feel about the economy? How do small business owners feel about the economy compared to non-business owners?

43:15 – The unique role that UPS Store owners have in their communities that helps them assist small business owners.

44:15 – Are small business owners optimistic or pessimistic about the use of technology in small business?

47:45 – How can The UPS Store help small businesses with marketing? What about helping small business owners with privacy?

50:30 – What is The UPS Store’s Small Business Challenge this year?

 

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