Listen to “#583 How to Manage Your Team Better Now That You Only See Them Online” on Spreaker.
On this episode of The Small Business Radio Show…
SEGMENT 1, starting at 0:00: Most small business owners were never formally taught how to manage their team. They typically learn as they go after they hire their first employee. Few owners start out wanting to become managers, but they soon realize the success of their company is tied to their employees. Here to help them be successful is Peter Economy, the best-selling business author of “Managing For Dummies”.
SEGMENT 2, starting at 19:00: The world is in turmoil with the spread of the coronavirus. It’s hard to remember we have been here before with the Swine flu and the Great Recession of 2008. What can small business owners do to prepare for an event like this? Here to help is Samantha Ettus who is best-selling author of five books, a renowned speaker and a radio show host.
SEGMENT 3, starting at 37:45: Clean streets are good for business. Research shows that effective street cleaning increases city revenue and improves safety, and when trash is picked up and does not litter the streets, businesses see an average gain of 7% in revenue (San Francisco Office of Economic and Workforce Development). Here to talk more about this are Elena Guberman and Emin Israfil who are the co-founders of Rubbish.
Sponsored by Nextiva
More on each segment below.
Segment 1: Peter Economy is a best-selling business author, ghostwriter, developmental editor, and publishing consultant with more than 100 books to his credit (and more than 3 million copies sold). Peter’s book “Managing For Dummies” sold more than 600,000 copies, and his latest book is “Wait, I’m the Boss?!?” – published in March 2020 by Career Press. He is The Leadership Guy on Inc.com and for more than a decade served as Associate Editor for Leader to Leader magazine—published by the Frances Hesselbein Leadership Forum in New York City.
2:00 – Why are there so many bad bosses in organizations today? What’s the solution?
3:30 – How do you define a good boss?
5:00 – What’s the #1 most difficult problem for new managers?
6:00 – What are three simple things anyone can do to be a better manager?
7:15 – How can managers learn to train and trust their staff?
10:15 – Why you can’t skip training a new employee.
13:00 – What is the best thing a manager can do during times of uncertainty?
Segment 2: Samantha Ettus has devoted her career to advocating and supporting women in the pursuit of their dreams. Since earning her undergraduate and MBA degrees from Harvard, Sam has become a best-selling author of five books, a renowned speaker and host of a nationally syndicated call-in radio show. She’s the founder of Park Place Payments, a company fundamentally changing the lives of people seeking opportunities to reenter the workforce and revolutionizing the payment processing industry at the same time.
19:00 – There is no business as usual right now. So how do you move forward and communicate with your team about what’s going on, even when you’re worried?
22:30 – How to keep your team accountable to their goals while working remotely.
26:00 – This is not the time to be carrying employees who don’t pull their weight. Why?
30:00 – How to think smart and pivot your business during this challenging time.
32:00 – When this pandemic is over, we’re going to see a total shift in how people think about working. How so?
Segment 3: Elena Guberman and Emin Israfil are the co-founders of Rubbish, a company founded with the belief that complicated city issues cannot be solved on hunches alone. Data-driven decisions will drive more cost-effective, faster solutions for a real, lasting impact. In addition to photographing and categorizing litter, the no-cost Rubbish app is simple to use and takes a gamified approach to litter, incentivizing participants with social impact reports, personal stats and community engagement features, and local rewards.
37:45 – Elena and Emin first thought about the idea for their company, Rubbish, after Elena’s dog choked on a chicken bone during a routine walk! They share their story.
41:15 – How Elena and Emin brought technology and gamification to the waste industry.
43:00 – How Emin went viral on Reddit with a picture of trash and introduced many people to their new company.
45:00 – How did you launch the app and get people to actually start using it?
46:00 – In what ways is Rubbish data-driven and providing lasting impact? How are community organizations embracing this solution?
49:00 – Where is the app available?
Sponsored by Nextiva
