Listen to “#637 How to Build Repeatable Revenue for Your Business” on Spreaker.
On this episode of The Small Business Radio Show…
SEGMENT 1 with Troy Henikoff, starting at 0:00: What if you could create predictability across every aspect of your business – including your growth? Troy Henikoff says building repeatable revenue and creating predictable growth is all about knowing the levers in your business. He’s here to explain how.
SEGMENT 2 with Jeffrey Korzenik, starting at 19:30: As unemployment goes down, it is once again hard to find people to fill entry level positions. Where can small business owners turn to find talent?
SEGMENT 3 with Jessica Moser, starting at 36:00: It should come as no surprise that your employees are feeling anxious, depressed, and burnt out. This means that employee loyalty is on the decline. Jessica Moser is here with MetLife’s 19th annual employee trend study to share what small business owners need to be aware of so they can take action now.
Sponsored by AT&T Business
More on each segment below.
Segment 1: Troy Henikoff is Managing Director of MATH Venture Partners. Additionally, Troy is an active mentor with Techstars. He also helps manage the FireStarter Fund, teaches Entrepreneurship at Northwestern University’s Kellogg School of Business and is on the board of the Chicago-land Entrepreneurial Center. Prior to Techstars Chicago, Troy was co-founder and CEO of SurePayroll.com. He is a coauthor of a new book called Levers: The Framework for Building Repeatability Into Your Business.
1:30 – Why is repeatability so critical in small business?
3:15 – Why don’t more business owners use their business data to help them build repeatable revenue?
5:00 – The three simple questions you should be asking in your business.
7:30 – It’s to your advantage to pick a segment in your market.
9:00 – Once you understand the drivers of your business, you are in the driver’s seat to grow your business and create repeatable revenue.
11:00 – What type of financial model does a small business owner need to help them succeed?
Segment 2: Jeffrey Korzenik is the author of Untapped Talent: How Second Chance Hiring Works for Your Business and the Community, and the Chief Investment Strategist for one of the nation’s largest business banks, where he is responsible for the investment strategy and the allocation of over $30 billion in assets.
19:30 – Why is it hard to find talent right now?
21:15 – What is second chance hiring and why is it good for business?
26:30 – Are second chance hires a better fit for certain industries over others?
27:45 – Why second chance hiring is crucial to overcoming racial inequality, injustice, family dysfunction, and intergenerational poverty.
28:30 – What are the benefits to small businesses that participate in second chance hiring?
31:00 – What’s an example of a company who practices second chance hiring successfully?
33:00 – How did you get involved with second chance hiring?
Segment 3: Jessica Moser is head of MetLife’s Group Benefits Small & Specialty Business organization where she has accountability for strategy, sales, underwriting, operations, and overall profitability for businesses with fewer than 100 employees. www.metlife.com/employee-benefit-trends
36:00 – Why does MetLife do an annual employee trend study?
38:00 – How are employees feeling these days?
39:30 – Why are small business employees the least likely group to say they would like to be in their current role a year from now?
41:15 – A sign that employers may not be providing enough flexibility to their employees.
44:45 – How can small business owners better retain and attract employees?
46:00 – How can small businesses best support their remote workers and communicate these benefits to their team?
