On this episode of The Small Business Radio Show…
SEGMENT 1 with Robert J. Lefkowitz, starting at 0:00: When we’re young, there’s so much pressure to figure out what we want to be when we grow up. But as we know, life doesn’t often work out the way we plan. Nobel prize winner Dr. Robert Lefkowitz is here to share that the sooner we let go and take life as it comes, the better, because that’s how we actually discover where we’re meant to be.
SEGMENT 2 with Sharon Miller, starting at 19:45: The challenges that small business owners faced during the pandemic were many… but what are the new challenges they face during recovery?
SEGMENT 3 with Opher Kahane, starting at 37:45: COVID-19 massively accelerated an already fast-growing e-commerce market, and according to Opher Kahane, this will not change or slow down post-pandemic.
More on each segment below.
Segment 1: Robert J. Lefkowitz is a Nobel-Prize-winning scientist (for Chemistry, 2012) who is best known for showing how adrenaline works via stimulation of specific receptors. He was trained at Columbia, the National Institutes of Health and Harvard before joining the faculty at Duke University. In addition to being a researcher, Dr. Lefkowitz is a cardiologist as well as a cardiac patient. He is the author of A FUNNY THING HAPPENED ON THE WAY TO STOCKHOLM, written with Randy Hall.
1:15 – When did you realize your life wouldn’t work out the way you planned?
3:30 – What’s the rush? Take life as it comes.
4:30 – What was the inspiration for your book, “A Funny Thing Happened on the Way to Stockholm”?
6:15 – What it means to be in the flow with your work.
9:00 – Learning how to say “No” in a professional context: why you must do it and tips for how to do it.
12:00 – Bob’s service in the Public Health Corps with Dr. Anthony Fauci, where his love of scientific research was born.
16:00 – Emphasizing the importance of science, especially in times like this.
Segment 2: Sharon Miller is the head of Small Business at Bank of America and is a member of the company’s Management Operating Committee. Her team is responsible for providing more than 12 million+ business owner clients a full range of financial products and services through Bank of America’s network of approximately 4,300+ financial centers, 16,600 ATMs, and an award-winning digital banking platform.
19:45 – How did banking change during the pandemic?
22:30 – How are business owners feeling about the current economic and business environment? What is their outlook?
24:30 – How are the hardest hit industries recovering?
26:15 – We have all heard about the competitive talent landscape and how many companies are struggling to hire employees. How has this impacted small business owners? What is their outlook for hiring?
28:45 – What are some of the long-term effects of the pandemic on small businesses?
29:45 – How has the pandemic impacted the health and wellness of entrepreneurs?
33:00 – Are banks continuing to lend to small businesses?
Segment 3: Opher Kahane is the VP and Business Leader for QuickBooks Commerce. He joined Intuit following the successful acquisition and integration of his marketing analytics SaaS company, Origami Logic. Prior to Origami Logic, Opher was the SVP and GM of Juniper Networks’ $1B Core Routing business unit.
37:45 – COVID-19 massively accelerated an already fast-growing ecommerce market, and this is not going to revert or slow down.
40:45 – What makes a strong e-commerce strategy for small businesses?
42:30 – Using online integrated tools can help small businesses alleviate the challenges of multichannel, omnichannel strategies.
44:45 – Where do you start in implementing online integrated tools?
46:00 – How does Quickbook Commerce work?
49:30 – How does Quickbook Commerce work with a tool like Shopify?
