On this episode of The Small Business Radio Show…
SEGMENT 1 with James D. White, starting at 0:00: Building anti-racist leadership in your company is more than just “the right thing to do” – it contributes positively to successful operations and a strong bottom line. We dive into the topic of anti-racist leadership with James White who has led companies as a CEO and operating executive over the last thirty years.
SEGMENT 2 with Monica Parkin, starting at 17:45: When people meet me in business, they think I am an extrovert. But really, I am an introvert working hard to be an extrovert. This has presented challenges for me throughout my business life as I try to build connections. Monica Parkin has faced the same issues. She’s here to help introverts excel in business by finding ways to harness their strengths.
SEGMENT 3 with Joe Wall, starting at 35:15: As the pandemic drones on or winds down depending on your point of view, will the federal government offer more aid, especially for in-person service companies like restaurants or entertainment venues? What is the mood and outlook of small businesses right now? Joe Wall is here to discuss.
Sponsored by NiceJob.
More on each segment below.
Segment 1: James D. White is a transformational leader with over thirty years of experience as a CEO and operating executive in the consumer products, retail, and restaurant industries. James currently chairs the board of the recently IPO’d Honest Company and is Executive Chair of the startup Air Protein, in addition to several other boards. As Chair, President, and CEO of Jamba Juice from 2008–2016, he led the successful turnaround and transformation of the company from a made-to-order smoothie shop to a global healthy-lifestyle brand. He is the author of ANTI-RACIST LEADERSHIP: How to Transform Corporate Culture in a Race-Conscious World (March 22, 2022).
1:15 – Re-defining capitalism to correct a system built on inequality.
4:30 – What’s different about this generation that we haven’t necessarily seen before?
6:45 – What is successful anti-racist leadership in a thriving business?
10:30 – Everyone has their own anti-racist leadership journey.
12:45 – Diversity, equity, and inclusion is not a zero-sum game.
Segment 2: Monica Parkin is an award-winning international speaker and the host of the “Juggling without Balls,” Podcast. She is also the author of Overcoming Awkward: The Introvert’s Guide to Networking, Marketing and Sales. When she first started out in the sales industry, she found herself struggling with how to build authentic connections with a fear of attending large events and no understanding of how to build relationships.
17:45 – Monica’s experience as an introverted international speaker.
20:15 – How do you face the business world as an introvert?
24:30 – Why does society see introverts as awkward? And why do introverts feel awkward in social situations?
26:30 – How do introverts get over the fear of judgment that holds them back in business?
27:45 – How has the pandemic affected introverts?
30:00 – How can introverts be better at marketing and sales?
32:00 – Is it true that you wrote this book in 30 days?
Segment 3: Joe Wall is a managing director in the Office of Government Affairs and also serves as national director of 10,000 Small Businesses Voices, an initiative designed to help small business owners in the United States advocate for policy changes that will help their businesses, employees and communities. He joined Goldman Sachs as an associate in 2010 and became a vice president in 2011. Joe was named managing director in 2017. Prior to joining the firm, Joe served as deputy assistant for legislative affairs to Vice President Dick Cheney. Earlier in his career, he was an assistant national field director on the 2008 Romney for President campaign.
35:15 – What are the topline results from the Goldman Sachs 10,000 Small Business Survey?
38:00 – 97 percent of those who are hiring say difficulty in hiring is impacting their bottom line. What’s going on here? What are the causes of this labor shortage?
41:30 – The Small Business Administration has not been reauthorized by Congress since 2000. How is this harming small businesses?
43:45 – 69 percent say that ongoing supply chain constraints have negatively impacted their business revenue. With the labor shortage, supply chain issues, and inflation, is the country heading in the wrong direction?
46:45 – Is there support in congress for the federal government to provide additional emergency financial assistance for small businesses?
