Listen to “#709 Why People Believe Things That Aren’t True Inside Your Company” on Spreaker.
On this episode of The Small Business Radio Show…
SEGMENT 1 with Katharina Schmid, starting at 0:00: Why do people think things are true without any shred of evidence? Our next guest says its due to the Illusionary Truth Effect which is the tendency to believe false information to be correct after repeated exposure.
SEGMENT 2 with Ric Keller, starting at 18:15: Somewhere along the line, every business person must decide whether they want to chase their dream or not. Do you stick with the job you have or do you, as our next guest says, Chase the Bear?
SEGMENT 3 with McKenna Sweazey, starting at 37:00: Over the last few years, we’ve all had to learn how to understand and share feelings in a digital setting. Our next guest calls this digital empathy. How can we get better at it?
Sponsored by Truly Financial.
More on each segment below.
Segment 1: Kat Schmid holds a PhD in Social Psychology, as well as a BSc in Applied Psychology. She is an associate professor at Esade Business School and co-author of the MIT Sloan Management Review article “The Cognitive Shortcut that Clouds Decision-Making.”
- What is the Illusory Truth Effect?
- What role does the internet play in the Illusory Truth Effect?
- Are leaders and business owners susceptible to this? Why is it so important to pay attention to this, especially for business leaders/owners?
- 4 strategies to prevent/combat the Illusory Truth Effect
- Tell us more about the combined research that went into this piece.
Segment 2: Former Congressman Ric Keller served eight years in the US House of Representatives. He chaired the House Higher Education subcommittee and served on the Judiciary and Education committees. Today, he is an attorney, writer, humorist, motivational speaker, and television commentator.
- You recently wrote a book, Chase the Bears. Where did the name come from and what was the inspiration? What is the book’s message?
- Does everyone have the choice to pursue their dreams?
- What’s the difference between people who choose to chase their dreams and those who don’t?
- You say we should take educated risks. That can be scary. How do you do it?
- The erosion of civility is the root problem in America. How do we get it back?
Segment 3: McKenna Sweazey is a dynamic and pragmatic author, speaker, and coach in the field of virtual leadership. Her book, How To Win Friends and Manage Remotely, was released in September from Career Press. She has spent countless hours crafting her management skills to be as effective in person as from 6,000 miles away and those skills form the basis of this book.
- It seems like with all the trolling and meanness online, people display the opposite of digital empathy! Where do we start?
- What is Digital Empathy and why does it matter at work?
- How do you build a culture of psychological safety in a hybrid workforce?
- What changes when all of the feedback you give is done remotely?
- How do you run spectacularly effective meetings for everyone, in the office and over video conference and a hybrid of both?
