Listen to “#573 Is Your Business a Personal Prison or Financial Freedom?” on Spreaker.
On this episode of The Small Business Radio Show…
SEGMENT 1, starting at 0:00: For many small business owners, starting a business is a dream of financial freedom; doing what they love and working when they want. Unfortunately, more often, it becomes a personal prison where they are required to work more hours than any job they’ve ever had and serve customers they dislike. How do you identify if starting a business will be a personal prison or financial freedom for you? David Neagle, founder of Life Is Now, Inc, discusses four questions every aspiring small business owner needs to ask in order to set themselves up for success. If you prefer to read the transcript of David’s interview, click here.
SEGMENT 2, starting at 19:00: Many companies are battling dysfunctional cultures that are holding them back, but it doesn’t have to be this way. Doug Brooks, author of “If This Book Doesn’t Help, It Might be You”, shares how to correct dysfunctional corporate culture, including the actions (and inactions), people and processes that contribute to negative cultures.
SEGMENT 3, starting at 38:35: One of the biggest barriers to our success is that we do not hold ourselves accountable and we are not accountable to others around us – our team, our customers and our vendors. Bobby Glen James, an Accountability Leadership keynote speaker, is here to share why we don’t do the things we say we’re going to, and how we can change that.
Sponsored by Nextiva, LinkedIn, vCita and Blue Summit Supplies
More on each segment below.
Segment 1: David Neagle is the founder of the multimillion-dollar global coaching company Life Is Now, Inc, helping thousands of entrepreneurs, experts and self-employed professionals gain the confidence and find the right mindset to increase their revenue, turning their endeavors into seven- and eight-figure ventures. He is also the bestselling author of “The Millions Within”, a book focusing on intention, focus and awareness to build your dream business and life.
2:00 – How can you avoid building a business that turns into a personal prison?
5:15 – Are you able to build an infrastructure for your business? Without the infrastructure of a business, you can’t grow.
7:30 – How do you begin to delegate tasks in your business?
10:30 – Are you only starting a business to get rich or have more freedom?
14:15 – Do you use the law of attraction as a tool, rather than mindset? People get confused as to what the law of attraction entails.
Click here to read the transcript of David’s interview
Segment 2: Doug Brooks drew upon his experience with The Ritz-Carlton Hotel Company, where he cultivated a genuine passion for delivering world-class excellence through the fusion of process, talent and behavior to write his new book, “If This Book Doesn’t Help, It Might be You”. The book offers a blunt, no-nonsense daily primer on how to correct dysfunctional corporate culture, including the actions (and inactions), people and processes that contribute to negative cultures.
19:00 – Why organizational cultures live or die at the top.
21:15 – Why the customer experience means more than anything else when it comes to customer loyalty.
24:00 – How do you create an organizational culture around delivering exceptional customer experience?
26:30 – How to hire the right people and cultivate the right behaviors to create a strong organizational culture.
29:45 – Every interaction influences the customer’s experience.
32:00 – People want to be heard. Here’s an example.
Segment 3: Bobby Glen James is an Accountability Leadership keynote speaker, author and president of Speakup Speakers Studio. He’s the co-founder of Speakup Speakers Association in Salt Lake City, UT, where the core mission is to teach professional speakers, coaches and trainers how to captivate audiences with three guiding principles: to entertain, educate, and inspire.
38:35 – Why are people so much more attracted to having an experience rather than getting information?
41:45 – The greatest business model is “Be Good Do Good.”
42:45 – The best way to hold ourselves accountable and our team accountable.
44:15 – Why don’t we do the things we say we want to do?
48:00 – If you are a business owner, you must know how to speak in front of people.
Sponsored by Nextiva, LinkedIn, vCita and Blue Summit Supplies
