#489 Pioneer of the Chief Customer Officer Role, Jeanne Bliss Shares the “Make Mom Proud” Standard for How to Treat Your Customers

Overview

On this episode of Business Insanity Talk Radio, we first talk to the woman who pioneered the customer experience role inside large companies about how to treat your customers by the “make mom proud” standard. Then, the sooner a small business owner understands the intersection between business and life, the more successful they will be. […]

By |July 30th, 2018|Small Business Radio Show|Comments Off on #489 Pioneer of the Chief Customer Officer Role, Jeanne Bliss Shares the “Make Mom Proud” Standard for How to Treat Your Customers

#473 Neel Grover, Former CEO of Rakuten.com, Shares How Consumers Can Make Money from their Online Reviews

Overview

On this episode of Business Insanity Talk Radio, we first talk about a new solution that allows people to make money from their online reviews (and still be authentic in doing so). Then, we discuss why values-based leadership is the key ingredient to business success. Plus, after […]

By |March 20th, 2018|Small Business Radio Show|Comments Off on #473 Neel Grover, Former CEO of Rakuten.com, Shares How Consumers Can Make Money from their Online Reviews