Throughout history and especially in business, aggressive leaders have run the show. These alphas told people what to do and didn’t much care about feedback. In their mind, they knew what was right, and they were going to conform whatever was around them to that vision. Success was their only option and they’d do […]
Scheduled Guests: Tish Squillaro, Author of HeadTrash, Carol Tice talks about how to start a business on a shoestring, MaryAnn Bekkedahl, Founder of The Swizzle, and Tara Rethore. Sponsored by Nextiva and Sage.
Over a decade ago, the Internet was going to be the magic bullet that changed the world of commerce forever. It was going to be an engine that would grow the business world exponentially. This never happened. The market crashed in 2001 and 2008. […]
Here’s a game that will help you while you have fun: Balloon Brigade. I found out about it in Ben Paynter’s article, “Level Up: Play This Game, Get That Job” in Bloomberg Businessweek, and I’m so glad he featured it because this is a […]
Today’s guest post is from world renowned customer service expert, Shep Hyken.
Implementing six simple customer service strategies can skyrocket your business to new levels in terms of attracting new and repeat customers and increasing sales.
I compiled these strategies during the research for my upcoming book […]
Scheduled Guest: Pam Slim Sponsored by Nextiva and Sage North America