Managing Your Reputation is the New Key to Customer Service

For most of the last century, consumers believed what a company said in its advertisements. A business might hire an advertising agency on Madison Avenue (ala “Mad Men”) to come up with a slick slogan delivered by a celebrity in order to influence what the […]

By | May 2nd, 2012|Customer Service|1 Comment

#179 Carl Timm, Dan Janal, Nancy Michaels, Amy Pietsch

Schedule Guests: Carl Timm from Microsoft joins us. Dan Janal shows small business owners how to use PR. Nancy Michaels is a consultant to big business about small business owners.. Amy Pietsch discusses the keys to a successful startup. Sponsored by ...

By | April 27th, 2012|Business, Radio Show|Comments Off on #179 Carl Timm, Dan Janal, Nancy Michaels, Amy Pietsch

Episode #178 Jon Gordon and Paul Edwards

Scheduled Guests: Jon Gordon shows us how to hop on the Energy Bus. Paul Edwards shows us the best techniques to working from home. Sponsored by: Dell and Sage Solutions. 

By | April 20th, 2012|Entrepreneur, Radio Show|Comments Off on Episode #178 Jon Gordon and Paul Edwards

Episode #177 Michael Alter, Bert Smith, Andrew Sobel

Scheduled Guests: Andrew Sobel talks about how to transform your business relationships by asking better questions. Michael Alter, CEO of SurePayroll and Bert Smith talks about teach entrepreneurship to prisonsers. Sponsored by: Dell and Sage North Am...

By | April 13th, 2012|Entrepreneur, Radio Show|Comments Off on Episode #177 Michael Alter, Bert Smith, Andrew Sobel

Episode #176 Paul Nicholson, Stan Phelps and David Domsalski

Scheduled Guests: Stan Phelps tells us about companies that are always exceeding your expectations. David discusses the importance of financial intelligence for every small business owner. Paul Nicholson talks about your small business printer strategy. Sponsored by: Sage North American and Dell.

By | April 6th, 2012|Business, Radio Show|Comments Off on Episode #176 Paul Nicholson, Stan Phelps and David Domsalski

Episode #174: Mary H.K. Choi, Bruce Piasecki, Megan Berry – Mar 30,2012

Scheduled Guests: Mary H.K. Choi talks about a new social media networking technique called sidling. Dr. Bruce Piasecki discusses the new wealth of doing more with less. Megan Berry shows us how to build communities and momentum around startups. This ...

By | March 30th, 2012|Business, Radio Show|Comments Off on Episode #174: Mary H.K. Choi, Bruce Piasecki, Megan Berry – Mar 30,2012