#234 Carol Tice, Tara Rethore, Tish Squillaro

Scheduled Guests: Tish Squillaro, Author of HeadTrash, Carol Tice talks about how to start a business on a shoestring, MaryAnn Bekkedahl, Founder of The Swizzle, and Tara Rethore. Sponsored by Nextiva and Sage.

By | July 12th, 2013|Business, Radio Show|Comments Off on #234 Carol Tice, Tara Rethore, Tish Squillaro

Is the Internet a Bust?

computer communicationOver a decade ago, the Internet was going to be the magic bullet that changed the world of commerce forever. It was going to be an engine that would grow the business world exponentially. This never happened. The market crashed in 2001 and 2008. […]

By | July 12th, 2013|Web/Tech|Comments Off on Is the Internet a Bust?

Throw Balloons, Assess Employee Skills

red balloonHere’s a game that will help you while you have fun: Balloon Brigade. I found out about it in Ben Paynter’s article, “Level Up: Play This Game, Get That Job” in Bloomberg Businessweek, and I’m so glad he featured it because this is a […]

By | July 3rd, 2013|Web/Tech|1 Comment

6 Tools for Increasing Your Sales With Amazing Customer Service

Today’s guest post is from world renowned customer service expert, Shep Hyken.

Implementing six simple customer service strategies can skyrocket your business to new levels in terms of attracting new and repeat customers and increasing sales.

I compiled these strategies during the research for my upcoming book […]

By | July 1st, 2013|Customer Service, Uncategorized|Comments Off on 6 Tools for Increasing Your Sales With Amazing Customer Service

#233 Pamela Slim

Scheduled Guest: Pam Slim Sponsored by Nextiva and Sage North America

By | June 28th, 2013|Business, Radio Show|Comments Off on #233 Pamela Slim

#232 Michelle Van Slyke and Tom Byun

Scheduled Guests: In honor of Small Business Week, two big corporations doing great things for small businesses join the show: Yahoo! and The UPS Store. Sponsored by Nextiva and Sage 

By | June 21st, 2013|Business, Radio Show|Comments Off on #232 Michelle Van Slyke and Tom Byun