BAM! Wins Best Business Books of 2009
I received news that my new book, BAM! had been voted one of 2009 Best Small Business Books.
I am honored by all the readers that voted for our book. More importantly, I am honored to be in the […]
Chris Brogan reviews BAM!…while driving!
[youtube]http://www.youtube.com/watch?v=8-ygIps9k74[/youtube]
Check out Chris Brogan’s video review of my new book, BAM! See my favorite part of the review.
BTW, many people freaked out that Chris was driving and reviewing. Here is the making of the BAM! Video
” almost every comment presumed I was soon to kill every other person on the road, I thought I’d […]
Finally with a BAM! Customer Service Makes A Comeback
When I started my new book, BAM! Delivering Customer Service in a Self Service World about 18 months ago, I asked myself the very same question. With over 81,728 customer service books on Amazon, why does this world […]