[youtube]http://www.youtube.com/watch?v=cQtf_vo0wX0[/youtube]Even though I was not asked to speak at Blogworld, I finally could not help myself. Watch the video as I storm the stage and finally speak to the waiting audience with my special keynote.
This past weekend, I was at a Blogworld, a large social media conference. It was great to go to a conference to learn instead of to speak. That it was 80 degres in LasVegas and 40 in […]
When I started my new book, BAM! Delivering Customer Service in a Self Service World about 18 months ago, I asked myself the very same question. With over 81,728 customer service books on Amazon, why does this world […]
There was an interesting article in Parade Magazine this past week on the nearly 10% of the US population that is unemployed.
Should they work for free?
In Georgia, people without jobs work part time for up to 6 weeks. They earn no salary but continue to collect unemployment (along with money for transportation, child care, […]
[youtube]http://www.youtube.com/watch?v=wPCHUhOnqww[/youtube]
On the radio show this morning, I talked with 4 business experts:
I have been a big fan of hers for a lot of years. Rieva Lesonsky, CEO of GrowBiz Media, is a widely recognized small-business expert and author of the bestselling book Start Your Own Business. Former Editorial Director of Entrepreneur Magazine, Rieva […]