JP Morgan Chase just sent a client of mine (who has great credit as far as I know) a letter denying them new credit. It stated they had been turned down because of any of the following reasons:
“Delinquent past or present credit obligations with others, foreclosure, repossession, collection, judgetment, attachment….”
Can you narrow it down a bit? As far as I know, none of these apply to my client.
And then at the end…”we hope that you wull continue to consider Chase for your other business financial needs..” – and what might those be?
It of course is okay to turn a client down, but Chase needs to do it with more personal care and humility. If my client didn’t feel like one of the masses at Chase before, she sure does now.
