Scheduled Guests: Jennifer Warawa of Sage talks about the pulse of what is going on with small business. Josh and Mara Opperman provides advice for start ups. Stan Phelps discusses is latest customer service book. Mark Sanborn, comes out with Fred 2.0 and Ed Reilly, President of the AMA shows us what really matters to leaders. Sponsored by Sage Software. Twitter Chat #SBRadio follows with Stan Phelps at 10 AM CT.