Doug Meyer, Chief Customer Officer from Sage talks about the costs of giving a bad customer experience has never been higher for small business.
Sage
| Doug Meyer | Social Media | Customer Service | Dave Peck
#83 How Brands are using Customer Service as a Competitive Advantage – Jun 04,2010
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About the Author: Barry
Barry Moltz has founded and run small businesses with a great deal of success and failure for more than 25 years. He is a small business expert that helps companies get unstuck. Barry is a bestselling author, in-demand keynote speaker, and dynamic radio talk show host.