This post is provided by Jason Dirkham
COVID-19 and the global pandemic have changed the way businesses everywhere operate and function. If you want to stay in business, then you must find ways to work around and with the virus.
There are steps you can take that will keep your business running smoothly despite dealing with the Coronavirus. It may not be an easy transition but it’s necessary if you want to continue to serve your clients and keep your doors open. Consider it a challenge and embrace it instead of fighting it since it seems as if this may be the new normal for many companies for a while.
Supply Face Coverings
One way to keep your business running smoothly during COVID-19 is to supply face coverings to your employees and customers. It’s an excellent way to show you care and that you’re trying to keep everyone safe and protected. Check out this guide to best promotional products to get custom and branded face coverings and PPE equipment for your workplace. People will appreciate your efforts and will likely want to continue working for you and doing business with you.
Maintain A Clean Working Environment
These days it’s more important than ever to keep a clean and sanitary workspace and environment. It may be worth your time and money to hire a professional cleaning service to help you achieve a spotless atmosphere. You want employees and clients to feel comfortable and safe, walking into your office and building. It’ll not only be germ-free this way, but it’ll look aesthetically pleasing too when you pick up and declutter.
Reach out to & Connect with Your Customers
Now is not the time to run and hide and sit behind your desk, waiting for the circumstances to change; instead, you need to be proactive and reach out to and connect with your customers. Be available to answer their questions and give them information about how they can continue to work with your business safely and effectively. You want to ensure that you’re maintaining and strengthening relationships with your customers even if you’re not seeing them in person as often.
Communicate Your Updated Policies & Procedures
It’s likely that your policies and procedures at your workplace and business have changed since the onset of COVID-19. Therefore, you need to get ahead of any confusion and communicate these updates to your employees and customers. You want to encourage people to continue doing business with you and let them know how they can do so safely. For instance, if you own a salon, you should let customers know that you’re wearing masks, cleaning in between customers, and having clients wait in their car until their appointment time instead of in the waiting area.
These are all changes and modifications to business as usual that you should make your customers aware of so they’re not afraid to use your services. Use technology such as email blasts, social media, and text messaging to spread the word and let your customers know what you’re up to and how you’re currently handling the situation.
This post is provided by Jason Dirkham
