Carol Roth is one sharp business person who will give you the best advice you never asked for. This week, I went one on one with Carol and we discussed what customer service means in today’s tough business environment. Plus:

-Which companies are getting customer service right and why;

-Some of the most common customer service myths;

-How you can create a culture of customer service;

-Plus, the biggest mistake that entrepreneurs make and more…

And you are not going to want to miss Carol doing some great movie impressions!

Carol Roth Interviews Thought Leader Barry Moltz on Customer Service from Carol Roth on Vimeo.