In business, we need to add value not fees. We have to have the customer think they are getting alot for their money especially when the fees are high and not nickel and dime them. This is not the case at my son’s summer camp.

My son is at Interlochen Arts Camp this summer for […]

I alway say that people buy when they are in pain. Today’s pain is that everyone wants an iPhone which goes on sale today at AT&T and Apple stores. There will not be enough to go around so people have been waiting in line for the last few days. When I was on eBay yesterday, […]

I got a letter abit back from IBM the told me that they may have lost my personal information on a file that was lost. I was an IBM employee for 9 years so this is retirement records.

I liked the way they handled it. They told me upfront what happened. They did not think that […]

Waking up has never been a problem. I use an old fashion alarm clock- the one with a buzzer and works fine. Now comes from Hammacher Schlemmer a flying alarm clock where it launches a helicopter around your room. Your job upon waking is to find it and put it back on the alarm […]

On a recent bus trip, I saw a business jacket which for Securitas which has their logo on one side (its a security company) and Jack Daniels (liquor) on the other…do these really go together?

My 14 year old son came home from dance last night very excited. He told me how he got a girl’s "screen name" (for Instant Messaging). I guess getting a girl’s phone number to actually call and talk to her is so old school.