With the new year underway, now is the time to anticipate 2021 trends and consumer behavior shifts— and develop strategies and tactics that will resonate with consumers in the year ahead. 2020 was a unique and challenging year. But entrepreneurs and small business owners are a resilient group. Even with the uncertainty of 2020, many […]
Ah, who could have predicted that a global pandemic would hit the U.S. economy in 2020? Last year, I titled my predictions post “Storms Clouds Gathering” but who could have guessed that it would be a full blown hurricane! Fair to say, my predictions for last year were way off.
Here were my macroeconomic predictions […]
Here are some of the early details of the second round of Payroll Protection Program (PPP) as passed by Congress this week. Key provisions include:
According to a recent survey CRM Essentials and commissioned by global technology company Zoho, businesses still don’t take data privacy of their customers seriously.
It states that 62% of U.S. and Canadian companies don’t inform customers that they allow tracking code from third-party services on their websites, despite the majority claiming to […]
Every year, I suggest gifts that business owners can send their customers. Anyone can buy an expensive gift and in some cases, it makes sense to be extravagant. But in general, a thoughtful gift for your customer is the best way to show appreciation without breaking the bank.
Here are my suggestions for this year to […]
Every year at Thanksgiving on my blog, I highlight what I am thankful for. 2020 has been a year like none of us have every experienced: a plague, a recession and a deeply divided election.
But I have so much to be thankful for…