On a special episode of Business Insanity Talk Radio, we discussed his new book, Engage!
We talked about:
- How social media has democratized influence.
- A new social media manifesto- engage or die!
- How engagement has changed for major brands.
- How to empower our customers as as true participants in our marketing and service efforts.
- How businesses need to change to an organizational structure that constantly targets the next new media trend.
- How he got Ashton Kucher to write the forward to the book.
[…] in the New Web (affiliate link) at Oprah’s Book Store. The book is a great read. I had inteviewed Brian on my Business Insanity Talk Radio in April when the book came out and I wanted to meet him and hear […]