Overview
On this episode of Business Insanity Talk Radio, we first talk about all the data companies collect from their customers, and how they can use it to build brand loyalty. Then, to create a powerful team you must have Business Chemistry. We’ll show you what that is and how to get it! Plus, we show you what it means to have an agile organization and what the benefits are. Also, can you really have it all? Apparently you can! We’ll show you how. Finally, they say that necessity is the mother of invention, and that’s exactly what happened to my final guest who shares how a broken ankle set the stage for the next chapter of his life.
Listen
Segment 1: Tom Koulopoulos is chairman of the Boston-based global innovation think tank Delphi Group, which was named one of the fastest growing private companies in the US by Inc. Magazine. Tom is also the author of eleven books, a columnist for Inc.com, an adjunct professor at Boston University Graduate School of Management, an Executive in Residence at Bentley University, the past Executive Director of the Babson College Center for Business Innovation, and past Executive Director of the Dell Innovation Lab. Tom’s most recent book is Revealing the Invisible: How Our Hidden Behaviors Are Becoming the Most Valuable Commodity of the 21st Century.
2:00 – Is all the data being collected about us a good thing or a bad thing?
3:45 – What is the benefit to the consumer of these companies tracking all of our data?
5:00 – How do companies use customer data to build more brand loyalty?
6:45 – Should small businesses copy the data collection practices of large companies?
8:00 – How do we create a seamless omni-channel experience for the customer?
Segment 2: Kim Christfort is the national managing director of The Deloitte Greenhouse™ Experience group, which helps executives tackle tough business challenges through immersive, facilitated Lab experiences, and client experience. She is the author of the book Business Chemistry.
15:15 – How do you define Business Chemistry?
16:45 – What are the four Business Chemistry type?
18:00 – How to make the most of the Business Chemistry types on your team.
20:30 – Business Chemistry accelerates what might naturally happen with a team over a long time. How?
21:30 – Business Chemistry helps people understand each other better, as well as understand the problem better.
Segment 3: Marti Konstant is a workplace futurist with an agile mindset. She is a career growth analyst, author, speaker, and founder of the Agile Careerist Project.
31:00 – What is “agile” as it relates to business?
32:00 – How do you apply agile to other areas of business outside of software?
33:30 – How you can tell if an organization is agile, or if they’re just saying they are.
35:30 – Is it difficult for organizations to become agile?
Segment 4: Christy Whitman is a transformational leader and the New York Times bestselling author of The Art of Having It All and co-author of Taming Your Alpha Bitch. She currently lives in Scottsdale, Arizona with her husband and their two boys.
40:15 – Your book is titled “The Art of Having it All”. Can we actually have it all?
42:00 – Creating success as an “inside out” approach. How does this differ from traditional career building strategies?
43:45 – We can attract anything we desire by adjusting the frequency of the thoughts, feelings and beliefs that we are sending out, but we also need to take action.
45:30 – What happens when we go for what we want, and it doesn’t turn out well?
Segment 5: Brad Hunter is the innovator of iWALK2.0 and the chief executive officer of the company, iWALKFree, Inc. Brad Hunter used his self-taught engineering, design and manufacturing background to make a fortune by selling his high-performance bike parts business to mega-sports brand Easton Sports. But it was a broken ankle that set the stage for the next chapter of his life.
49:30 – How a broken ankle lead Brad to invest in a company.
50:15 – How does the iWALK2.0 work?
51:15 – Where is the iWALK2.0 distributed?
52:00 – Brad’s secret to success.
