Listen to “#568 Predict the Future with these Megatrends from Rohit Bhargava” on Spreaker.
SEGMENT 1, starting at 0:00: What if you could predict the future? For the past ten years, […]
Listen to “#552 Profits are No Longer a Company’s Only Purpose” on Spreaker.
SEGMENT 1, starting at 0:00: We are in the “Age of Anxiety” as we try to alleviate major […]
Listen to “#541 Why Your Customers Are Leaving and How to Win Them Back” on Spreaker.
SEGMENT 1, starting at 0:00: One of the biggest problems small business owners face is […]
This article is contributed by Jason Dirkham.
In an age when reviews and recommendations play an increasingly integral role in consumer decision-making, it’s crucial to prioritize customer service. One of the most important aspects of delivering an effective service is communicating and engaging with clients. If you’re looking to strengthen the connection with your […]
In segment 1 with Shep Hypken, we talk about why no one wants to just buy your stuff any more; they want to buy a customer experience and they want CONVENIENCE. We’ll show you six strategies to add convenience to your small business so you can win […]
On this episode of Business Insanity Talk Radio, we first talk to the woman who pioneered the customer experience role inside large companies about how to treat your customers by the “make mom proud” standard. Then, the sooner a small business owner understands the intersection between business and life, the more successful they will be. […]