A worldwide survey completed by ZenDesk has determined the top 10 countries with the best customer service.
Where is the United States on this list?
Well, it isn’t. The United State ranks in at #15 with 82% overall customer satisfaction.
One would think that a country with […]
There’s a girl scout in San Francisco who knows how to sell. She took her boxes of cookies to a medical marijuana clinic, set up her table outside, and two hours later, sold 117 boxes. The next day she did the same thing outside a grocery store, and in the same time period, she sold […]
I hate having to ask this question.
This recently came up when I got a bill for my subscription to the Chicago Tribune for $129.87. This was 400% more than my last quarterly bill. When I called to complain, they said that the cost of printing […]
Businesses dread dealing with dissatisfied customers, but it’s important to let them complain. Great customer service has become part of a company’s marketing plan because when customers are happy, they’ll let their friends and family know. And when they’re not and a company doesn’t have a plan in place to deal with feedback, they’ll run […]
A lot of people talk about offering great customer service, and this year, the Canadian airline WestJet is probably one of the best examples of that. 
They set up screens at a couple of Canadian airports, and passengers told Santa what they […]
Guest post by Paul Bolton
You spend a lot of time managing the financial end of your business, and even more time marketing it. If you’ve experienced success, raising additional funds and expanding may both be high on your list, as well. However, what about running daily operations? In the midst […]