Manifesto Archives - Barry Moltz

My Personal Manifesto

I teach companies that they need to have a customer service manifesto for your company to tell their clients what they stand for. If you don’t set expectations, then they will.

Here is the manifesto for my business (updated from 2009):

1. I will always bring my […]

By Barry|August 14th, 2013|Business, Customer Experience, Customer Service, Small Business, Uncategorized|5 Comments

My Personal Business Manifesto

As I was writing the section in my new customer service book on creating a manifesto for your company, I kept on thinking about what is my manifesto for my own business. I have loved manifestos ever since The Cluetrain Manifesto came out in 1999. Here is mine:

1. I will always bring my full resources […]

By Barry|May 18th, 2009|Business|2 Comments