No matter what some say, people are still impressed if a company or individual has 20,000 Likes on their Facebook page or one million followers. They think that this is a sign of their social media success even if most of these are trolls. They […]
Showrooming has become an increasingly troubling trend. Customers come to your brick and mortar retail store to see a product, but then buy it online.
Retail Information Systems (RIS) just published some very troubling trends.
Scheduled Guests: Po Bronson, Michael Port, Jeff Jervik, Henry Feldman, and Trevor Blake. Sponsored by Sage North America. #SBRadio Chat to Follow with Michael Port
We want our customers to love us? Most small-business owners desperately want this not only to positively reinforce their work, but more importantly as Sarah Robinson says, make them “fiercely loyal.” Fiercely loyal customers do your marketing for your company.
New analysis by John Zenger and Joseph Folkman suggests that women are better bosses because of their “collaborative leadership and relationship-building” styles. The command and control style is outdated. While women still face challenges like work-life, Margaret Heffernan writes “Don’t worry. Not only can […]
You may be sick of Peeps at this point, but I think they are brilliant. It’s a cute little candy that kids and adults can’t get enough of this time of year. They sell about a billion an year! Web sites feature everything from Peep erotica, […]