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I received the forward of an email yesterday from the director of a local chamber of commerce that was sent to their members to no longer use certain banks. It read:

“Please remove from your community guides and business directories the following former members:

 Bank of America, Chase Bank, Fifth Third Bank

We hope that these institutions that do business in our communities realize that small business makes up the majority of this country and the majority of their clients. Small businesses are our nation’s number one job creators. Fully 99 percent of all independent enterprises in this country employ fewer than 500 people. These small enterprises account for 52 percent of all U.S. workers, according to the U.S. Small Business Administration (SBA).

We urge you to continue to use these fine local member banks: 

Amcore Bank, American Chartered Bank, MB Financial Bank, Midwest Bank and Trust, First Bank, First Chicago Bank & Trust, Harris Bank, Parkway Bank & Trust, Ravenswood Bank”

Why the anger?

Even before this crisis, there has always been a very tenuous relationship between small business and their bankers. Small business owners have never felt that banks gave money when they really needed it. Bankers tried to explain to small business owners that they lend money not give capital investments..and so it went for many years, but they needed each other.

Along comes the banking crisis of 2008, 2009…with bank failures causing the worst economic times that any of us have experienced. On top of that, we are seeing billions of dollars going into propping up the banks that are responsible for the crisis. In the meantime, all small business owners are struggling to make ends meet without a bailout. Banks are now more cautious about the credit they extend and some are also taking away existing business lines of credit. The small business owner wonders where all the money the government gave the banks went since it was suppose to free up lending?

Get the picture? Understand the anger? I see the frustration in small business owners everday. I hear the frustration from the bank employees saying it was not their fault and they feel they are being victimized.

Some banks are stepping up. Community banks are doing a great job. I am doing a video shoot next week with Wells Fargo Bank to halp small business owners.

Do you see and feel out? How would you resolve it?