There are always business lessons to learn even if you go to Europe as a tourist. Having just spent a few weeks traveling to Rome and Switzerland this month, this is what I learned:
There is always a “tourist tax”, but that’s good for local business.
Part of the way any city makes money is through […]
I have experienced alot flying for 40 years on American Airlines- most flights fortunately are uneventful but every once in awhile, weather and mechanical delays or other problems arise. We have all got used to this.
But I have never experienced anything like this in leaving Phoenix last week.
Here is the set up:
The gate agent announced […]
Hosting companies are aggressive in getting you to sign up with them. It is hard to leave.
This is because the barriers to exit are so high! Who wants to go through all the pain and problems of switching hosting companies? I did.
I had been a somewhat happy customer for over 10 years. HostGator was cheap […]
Eight years ago, I wrote a personal manifesto for my clients. It was kind of a Jerry Maquire mission statement about the importance of personal relationships in my company.
This post is provided by Jason Dirkham
Are you interested in finding ways to boost the success levels of your business? The quickest and easiest way to do this is to make sure that you understand and appeal directly to what your customers want. This means that you need […]
I still use banks for low interest mortgages and a place for daily financial transactions. But too many times, my dealings with banks like PNC end up disappointing me. They never seem to focus on the customer experience despite the lip service in their advertising. My latest instance of this was working with PNC to […]