In the last year when I traveled, I rarely rented cars; Uber and Lyfts became more convenient. Coronavirus changed all that since now safety is the new luxury. I am no longer interested in getting in some random person’s car because I have no idea if they ill or have a mask on. My biggest […]
This post was provided by Jason Dirkham
When you think about it, there are a lot of businesses out there that do very little other than moving stuff from A to B.
Amazon, for example, doesn’t actually make any of its products. Instead, it shifts them around the planet like some giant organizing […]
Every small business that sells a product or service is going to get a bad review sometime. The key is how do you respond?
Do you get angry? Do you call it a fake? Do you ask the review site to take it down? Do you respond with real empathy and a solution?
This is what one […]
This guest post is provided by Manish Dudharejia
Got a Bad Customer Review? 4 Reasons Why It Might Actually Be a Good Thing
If you’re a business owner with an online presence, then you probably know that sinking feeling you get when you stumble across an unfavorable review. It happens to everyone, and if you’re not careful, one […]
This article is contributed by Jason Dirkham.
In an age when reviews and recommendations play an increasingly integral role in consumer decision-making, it’s crucial to prioritize customer service. One of the most important aspects of delivering an effective service is communicating and engaging with clients. If you’re looking to strengthen the connection with your […]
I never expect a lot from banks, like Citibank. I just want them to be a place where I can put my money and then use it to pay for things when I need it. I am perfectly happy talking to an ATM and not a teller. I even prefer to use the online app.
I […]